Currency - All products are sold in Euro.
Payment Types - Payments are limited to Paypal, BITCOIN and Secure Transaction Facility E-Way which accepts Visa, Mastercard and AMEX.
Billing - RMV Management Pty Ltd is the business name that will appear on your credit card statement, BITCOIN or Paypal transaction - no reference to penis-plug.eu will appear so your purchase will remain discrete even to the point of billing.
Age - The products sold on this site are adult in nature. They are not age restricted however we choose to sell only to persons above the age of 18 years of age that can make an informed choice about their sexual lifestyle. If you are under 18 years of age do not purchase any products from this site. We reserve the right to refuse any order if we believe it is being sold to or facilitating sale to minors.
Product Accuracy - We pride ourselves on what we sell, and while we try to ensure that all prices and product details on our site are accurate, errors can occur from time to time. Sometimes manufacturers make alterations to products or cease manufacturing a particular product and do not inform us until we reorder. If we discover an error in the price of a product and/or a product's material composition you have ordered, we will inform you of such as soon as possible, and give you the option to: a) reconfirm your order given the knowledge of the correct information and/or correct price; b) replace the item with another item; or c) cancel your order and receive a full no fuss refund.
Cancellation - Our agreement is the entire process of accepting and processing your order and the transfer of title of goods from penis-plugs.eu to you. Title to any products you order on this website shall pass to you once the order leaves our store. You cannot cancel an order once it has been dispatched.
Disclaimer - penis-plugs.eu makes no warranty, expressed or implied, as to the safety of any of our products. All of our products are sold as novelties only. Furthermore, we accept no responsibility for injuries sustained while using our products. The purchaser assumes all risk and liability of use for all our products.
Returns - Due to the intimate nature of the products sold, there can be no returns of products sold on this web site because of change of mind or suitability. Since all penises are different, adjustments can be made to suit your needs. Returns and refunds can only be given for item received not as described or because of a manufacturing fault.
Address - It is important that our customers place the correct billing and delivery details in their order on our site. These details will overrule the billing and delivery details listed in your paypal account should they be different.
Availability - All products are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Please allow at least 3 weeks for your order to arrive. If you are concerned about non-delivery, please email us.
Shipping - We ship from Ireland or Australia. All items are packaged discreetly with just a return address and no company name.
Personal Details - We do not share your details with any other third parties. We respect you and your privacy and will guard and treasure your personal information.
Complaints - In the unlikely event that you do have a complaint we will address it as soon as possible. You can contact us on the contact us page of this website or ring our office between 9.30am and 4.30pm Sydney Eastern Standard time. All complaints will be responded to within 4 working days and we will do all to ensure a satisfactory resolution.
Free Delivery - On all orders over 100 Euro
Delivery Charges - We charge a flat 7 Euro shipping charge on all orders whether you purchase 1 item or 100. Order with a value over 100 Euro are shipped FREE.